AZAMARA CLUB CRUISES, CELEBRITY CRUISES AND
ROYAL CARIBBEAN INTERNATIONAL

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Announces new eDocs and Luggage Tag Program for all bookings
 
UPDATE: Program launches 2/5/10
   

Azamara Club Cruises, Celebrity Cruises and Royal Caribbean International announce a new electronic cruise document (eDoc) and luggage tag program designed to offer guests a dynamic, one-of-a-kind pre-cruise documentation experience.
 

The Azamara, Celebrity and Royal Caribbean eDoc program will launch on 2/5/10. All documents issued on or after 2/5/10 will generate eDocs as the default format for guest travel documentation. This includes all existing bookings (groups, individuals & charters) made prior to 2/5/10 and all new bookings made on or after 2/5/10. Printed documents are available upon request for all existing bookings made prior to 2/5/10 and all new bookings made on or after 2/5/10 for a fee of $35 per Celebrity Cruises or Royal Caribbean International document and complimentary for Azamara Club Cruises documents.
Please note, individual bookings made prior to 2/5/10 that have a guest or agency mailing address added as an alternate address in the booking prior to 2/5/10, will be grandfathered in to receive complimentary printed documents. Group bookings do not apply.
 

This personalized, interactive, web-based format offers guests all the information they need prior to their cruise, including Travel Agency contact details, information on Shore Excursion choices, various onboard offerings available during the guests' particular cruise, travel and documentation instructions, and much more. Once the booking has been finalized, eDocs will be issued as early as 49 days prior to sailing.

Here are just a few benefits of this new program:
 

  • Travel Agency Recognition - all eDocs are personalized with Travel Agency name & phone number to reinforce to the guest that we are working together to deliver their vacation

  • Best in Class - the interactive format will be more engaging & visually appealing than most other industry documents

  • Choices - in cases where eDocs simply won't do, we will still provide a printed document option

  • 24/7 access at the guest's convenience, once the eDoc is issued

  • Each guest on a booking can have their own set of documents at no extra charge

  • It's easy for the guest to email their itinerary to family and friends

  • There is no charge to have eDocs reissued

  • Guests may print selected pages or the entire document either in it's original format or a printer-friendly version

  • eDocs make it easy for guests to navigate all pre-booking activities via hyperlinks

  • eDocs is a more environmentally-friendly option

  • eDocs have already become the preferred format for a majority of travelers